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With BHN Rewards’ integration, your sales teams can easily incentivize prospects and customers directly from Salesforce Sales Cloud, a tool they already know and use every day. It takes just four easy clicks for reps to send and track rewards for attending a demo, making a purchase, submitting a referral, and more.
Acquiring a new customer is as much as 25 times more costly than retaining the ones you currently have. Empower your customer service agents to send rewards through Salesforce Service Cloud so they can provide real-time appeasement and boost loyalty.
Plus, customers are 2.4 times more likely to stay when companies solve customer problems more quickly. When they receive their appeasement reward instantly from BHN Rewards, it’s yet another reason they won’t want to leave.
Thank prospects for joining demos, workshops, or other meetings
Offer a compelling reward with purchase to close more deals
Build relationships by delighting customers every step of the way
Incentivize referrals, feedback surveys, and acts of advocacy
Offer instant appeasement to unhappy customers
Start rewarding on your lead and customer pages in Sales Cloud and customer, case, and order ID in Service Cloud.
Choose from the reward campaigns available to you.
Create an individualized, one-on-one gifting experience in minutes.
See when your prospect or customer receives, opens, and claims their reward within Salesforce.
Keep track of the rewards sent, their status, and your individual budget.
Rewards are delivered instantly via email, with a quick and easy redemption experience that builds goodwill in your relationships.
Take the burden of sending rewards off your operations teams while also avoiding the need to teach frontline reps how to use another separate tool. Our Salesforce integration lets them easily add rewards into their existing workflows and communications with prospects and customers.
No matter where your recipients are, the BHN Rewards integration allows for streamlined international rewarding in Salesforce. It can detect each person’s location and automatically localize the list of available rewards from our extensive catalog, including digital gift cards, prepaid cards, and e-donations.
With no limit on seats or licenses, you can roll out the BHN Rewards integration with Salesforce to every sales and service team. Set guardrails with budget groups based on role and department. Track rewards sent and redemptions at the campaign and program levels, so you have 100% visibility across platforms.